SWStraps Forever Promise


SWStraps (Smart Watch Straps) found a need for comfortable, high-quality yet affordable smart watch straps and accessories that will keep up with you whether at work, getting your fitness game on or traveling around the world. 

What sets SWStraps apart is our high-quality straps, our “Forever Promise” warranty, and our world-class customer service. If your SWStraps band or accessory (NO electronic devices included in our “Forever Promise” ONLY Straps and Strap accessories) product breaks, rips (yes, including our Active X most durable strap), gets lost or eaten by a shark while surfing, our awesome customer success team will send you a replacement. Yup, we said it - we will send you a replacement!


We cover the product, you cover the shipping!

If it’s damaged, just send us a photo of your damaged product and proof of purchase and our team will get your replacement sent out to you.

[*Note: Damaged straps can only be replaced once a year]

If you have lost your SWSTRAPS product, we will replace it with proof of purchase and there will be an additional replacement fee.

[*Note: Lost straps can only be replaced once]

Email us here: with the details above



We only cover damage to SWSTRAPS product(s) purchased from our site. We do not cover any damage to other product(s) including, damage to any device used in connection with our product. We also DO NOT cover any custom (personalized logo) strap(s) or accessories you might of purchased through any other website.

Questions please email us at: